Information

Legal informations

Coordinate

Carré d'Ivry

26 rue Robert Witchitz, bât. D1

94200 Ivry-sur-Seine

France

 

Standard : 01 80 91 50 70


Email : francochine.information@gmail.com

 

Grossiste Francochine

SIRET : 808 496 095 R.C.S Créteil

 

Capital 10000€

WHO WE ARE

Discover our large choice of electronic cigarettes, accessories and e-liquids. 

                 

 

 

Grossiste Francochine is THE reference in electronic cigarette and e-liquid since 2013 in Europe. We are amongst the first to commercialize e-cigarette and e-liquid in France and in Europe. 

New products
Thanks to our large storage space, we keep adding a wide range of new products for our customers to purchase before everyone else, and at a very competitive price during the course of a year.

Shipping
Our partners Chronopost and UPS guarantee a fast delivery in France (24h) and in Europe (24-48h). Need your order quickly? Just place it before 3:00 pm to receive your merchandise the next day. Your products will arrive in your store lightning fast and well protected.

Customer Service
As experts in e-cigarette and e-liquid fields, we will give you the most accurate answers to your technical questions. Our team will bend over backwards to give you the best possible service. Don’t hesitate to contact us during our working hours by e-mail, phone and live Chat. Your satisfaction is our top priority!
Our aftersales department will offer you a tailor-made service to cater to your needs and help you deal with warranty claims the easiest way possible.
 

Exclusive distribution : Fumytech, Sigelei, Teslacigs, Ben Northon, MC Liquide, MC Gold collection, Think Vape, AugVape, Advken…

 

 

Contact details:

Carré d'Ivry

26 rue Robert Witchitz, bât. D1

94200 Ivry-sur-Seine

France

Services contact details:

Phone switchboard

Tel: 00.33 (0)1.80.91.50.70

Please make sure to directly contact the service that can best answer your question. 

Accounting Department (don't send your proof of bank wire transfer there)

E-mail: francochine.comptabilite@gmail.com

Aftersales / Use & Advice Department (product return, defective products, technical questions)

*Tel: 00.33 (0)1.80.91.50.73

*E-mail: francochine.sav@gmail.com  

*Smartsupp : Aftersales Service (online chat available at the bottom of our webpage, and immediate answer)

Order Follow-up Department (order tracking and modification)

Tel: 00.33 (0)1.80.91.50.74

E-mail: francochine.commande@gmail.com / francochine.expedition@gmail.com

Commercial Department (products information and availability)

Tel: 00.33 (0)1.80.91.50.75

E-mail: francochine.information@gmail.com

*Smartsupp : Information Service (online chat available at the bottom of our webpage, and immediate answer)

SARL Grossiste Francochine

SIRET number: 808 496 095 RCS Créteil